Track Your Order – DowntownTop.Com

Track Your Order

The tracking information will be automatically updated to your email

Please email us support@downtowntop.com if you need help

Shipping and Handling

DowntownTop.Com ships all packages from our warehouse and distribution center located at 4801 Rainier Ave S, Seattle, WA 98118.

If you have any questions about shipping and handling, please contact us immediately at Customer Service:
Support: support@downtowntop.com 
Admin: admin@downtowntop.com

PROCESSING

After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The average processing time approximately 1 business days.

SHIPPING by USPS with tracking number

Standard Shipping Shipping Time
United States 3 - 12 days
Canada 3 - 12 days
Australia
6 - 12 days
All Other Countries 12 - 18 days

 The tracking information will be automatically updated to your email.

*NOTE: Some special items have faster or longer shipping time (listed in description) 

- They are approximate times for reference only. 
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday. You can also track your order by tracking number from us. Let check the delivery status of your packages any time with our online Track Order.

ADDITIONAL SHIPPING INFO

DowntownTop.Com ships all packages from our warehouse and distribution center. If you haven’t received your package within 2 weeks. Please contact us immediately at

Customer Service:
Support: support@downtowntop.com 
Admin: admin@downtowntop.com